CONTACT US

Phone: (904)655-3935

E-mail: customerservice@UNCONVNTL.COM

PAYMENT INFORMATION

We accept the following payments: All major debit and credit cards and PayPal.

SHIPPING

Please double check your mailing address to prevent any errors in shipping. Shipping errors caused by the customer will be at the expense of the customer.

We only ship within the United States and United States Territory at this time. Sorry for any inconvenience this may cause.

We offer free shipping for all orders within the United States and its Territories. Every order is made at the time of placing order. Processing time may take up to 3  business days prior to shipping. Please allow 3-5 days for shipping. Total time from order placement to delivery 6-8 business days. 

 

Business Days are Monday-Friday excluding Federal Holidays.

CUSTOMER SERVICE

We want to make your UnConVentional Experience is one of the best experiences! We are here to answer any questions, schedule consultations, assist with quotes, and assist with any issues that may occur. We are available through chat, phone, and email. Don' hesitate to contact us!

PRODUCT INFORMATION

Product details are available for each product once you click on the actual product. Product details include: approximate measurements, how to use, and material. If you would like additional product information please send us an email at info@unconvntl.com. We will reply within 24-48 hours.

PROBLEMS AT CHECKOUT

If you encounter any issues at checkout please feel free to call us Monday-Friday 8am-8pm EST.

(904)655-3935 or E-mail us at customerservice@unconvntl.com

RETURNS/EXCHANGE

Customer may return or exchange product within 15 days if Head|Wrap is unused. Product must be free of hair care products, stains, rips, or any evidence that product has been worn. Customer is responsible for all shipping and packaging costs associated with returning the products.

 

Product will be inspected upon receiving. If product is in its original condition a full refund or exchange will be issued. The exchange must be equal to or lesser than the value of the original purchase.

If you need additional information or for product quality issues please contact us by phone or e-mail. We will reply within 24-48 hours.

WE ACCEPT ALL MAJOR CREDIT CARDS & PAYPAL.

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Copyrights UnConVentional by Donique J. 2018. All Rights Reserved.